Your privacy and the security of your personal information are very important to us. We want you to be as comfortable as possible visiting our Website. We keep all information confidential and use it only to process your order, provide notice to other parties when applicable or instructed. We will not sell, rent, loan or make available to anyone your information for any other purpose. When you sign into the client only portal, we use Secured Socket Layer (SSL) encryption technology in transmitting Information over the Internet to our servers.
Case Information
The C.A.R.E.S. program (Castle Automated Request Entry System) ® will collect information to be used by Castle Copy Service to prepare subpoenas and authorizations or process requests. This information and the records developed thereafter are subject to disclosure to parties to the case; insurance companies, third party administrators, self-insured entities and others that have a legal interest in the case. Castle Copy Service is a Registered Professional Photocopier as defined in the California Business and Professions Code § 22450 - §22463, as such we have responsibilities to maintain the confidentially of information obtained in the scope of processing orders. Records shall be transmitted or distributed to authorized persons or entities only.
Non-Personally Identifiable Information Non-Personally Identifiable Information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. Non-Personally Identifiable Information is used to help us understand who uses our Website and to improve and market our Website in general and our Online Products in particular.
Log Files We also collect Non-Personally Identifiable Information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. This information may be used to analyze trends, to administer the Website, to monitor our Website's use, and to gather general demographic information. We may link this information to Personally Identifiable Information for these and other purposes such as personalizing your experience on our Website and evaluating our Online Products in general.
Laws and Legal Rights We may also disclose your information (including Personally Identifiable Information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms & Conditions or our Subscription Agreement, our EULA, or to protect the safety and/or security of our users, our Website or the general public.
Is the information collected on your website secure? We want your information to remain as secure as possible. We strive to provide secure transmission of your information from your computer to our servers through industry-standard techniques. To help ensure the integrity and privacy of the Information you provide to us via the Internet at the time you elect to utilize our C.A.R.E.S. and related online programs and products, we use Secured Socket Layer (SSL) encryption technology in transmitting Information over the Internet to our servers. We secure the Information you provide on servers located in controlled, secure environments, protected from unauthorized access, use, or alteration.
Notwithstanding the above commitments to protect your information from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
What choices do I have regarding the information collected by Castle Copy Services? Except as otherwise described in this Privacy Policy, we will only use Information for the purposes described above or as otherwise disclosed at the time we request such information from you.
Who do I contact if I have questions regarding this Privacy Policy? If you have any questions about our Privacy Policy or feel that we are not abiding by the terms of our posted Privacy Policy, please contact us by telephone at 1-800-794-3006 or email us at orders@castlecopy.com:
BY USING OUR WEBSITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU SHOULD NOT USE OUR WEBSITE. YOUR CONTINUED USE OF OUR WEBSITE FOLLOWING THE POSTING OF CHANGES TO THIS PRIVACY POLICY WILL MEAN THAT YOU ACCEPT THOSE CHANGES.
